Matt Sitter

“Empower your people.” It sounds simple enough. But giving someone permission to make decisions and creating an organization where people are actually equipped to make them are two very different things. Decision rights were the focus of a recent Sixth Wing peer learning conversation with our Chiefs of Staff, and what started as a discussion about ownership quickly broadened into broader questions about trust, accountability, organizational speed, strategy, and leadership itself. Here are six...

With Subject Matter Experts Kellie Mix, Executive Coach, Project Manager, Certified Burnout Expert, Sixth Wing John Previtera, Executive Coach, Facilitator, Certified Burnout Expert, AFN ​ ​ Resilience at the Speed of Life The Edge of Resilience Series Part 2 Facilitated by Kellie Mix & John PreviteraIn our hyper-accelerated world, resilience isn’t a luxury — it’s a necessity. Resilience at the Speed of Life offers insight into how resilience manifests differently for caregivers, parents,...

With Subject Matter Experts Bryan Rutberg, Keynote Speaker, Customer Engagement Consultant, Bryan Rutberg Matt Sitter, CEO, AFN and Partner, Sixth Wing ​ ​ ​ Do You Know Your Customers Well Enough?Social connection is more rare AND more sought-after in a business environment where so much now happens on screens. We cannot move too far away from the warmth and connection of human engagement or we’ll miss important moments. Streamlined ordering systems, self-service apps, AI-driven chatbots and...